FORT BEND TAEKWONDO

This Privacy Statement applies to fortbendtkd.com, owned and operated by Fort Bend Taekwondo. This statement describes how we collect and use the information, which may include personal data, you provide on our website. It also describes the choices available to you regarding our use of your personal data and how you can access and update this information.

Data Collection

The types of personal data that we collect include:

• Your first name, last name, email address, phone number, and home address;
• Credit card details (type of card, credit card number, name on card, expiration date, and security code);
• Student data, including class dates, clothing sizes, gender identification, special requests, and observations about service preferences;
• Data you provide regarding marketing preferences or in the course of participating in surveys, contests, or promotional offers.

You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your transactions with us may be impacted.

SMS Consent

SMS opt-in consent and phone numbers for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

Data We Collect Automatically

When using our website, we collect information automatically, some of which may be personal data. This includes:

• Language settings, IP address, location, and device settings.
• Log information, time of usage, URL requested, and browser version (user agent).
• Browsing history and user Booking ID.

We may also collect data automatically through cookies to enhance your experience.

Processing Purposes

We use your personal data for the following purposes:

Reservations: To complete and administer your online requests and class bookings.

Customer Service: To provide support and respond to inquiries.

Guest Reviews: To invite you to write a review after your visit, which may be published on our website to help other visitors.

Marketing Activities: To send newsletters or offers we think may interest you. You may unsubscribe at any time via the link provided in our emails.

Analytics & Research: To improve our services and website functionality. We may use third parties for this analysis using anonymized, aggregated data.

Security & Fraud Prevention: To detect and prevent illegal activities, investigate fraud, and authenticate users.

Legal Compliance: To handle legal disputes, regulatory investigations, or comply with lawful requests from law enforcement.

Data Sharing

• Service Platforms: We partner with third-party service providers to offer you our online request and booking services. While we provide the content for this website, requests are processed through these third-party platforms. Consequently, information entered into this website will be shared with these providers and their affiliates to facilitate your booking and provide customer support.
• Third-Party Processing: We use specialized service providers to process data strictly on our behalf (e.g., payment processing, analytical support, or marketing distribution). These providers are bound by confidentiality clauses and are prohibited from using your data for their own purposes.
• Competent Authorities: We disclose personal data to law enforcement insofar as it is required by law or strictly necessary for the prevention of criminal acts and fraud.

Security & Retention

We and our third-party providers observe reasonable procedures to prevent unauthorized access to and the misuse of personal data. We use appropriate business systems and physical restrictions for accessing personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

We will retain your personal data for as long as necessary to provide services to you, comply with applicable laws, resolve disputes, and conduct our business securely.

Your Choices and Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Inform us of changes or corrections to your personal data.
• Request that we erase, block, or restrict the processing of your data in certain situations.
• Withdraw consent at any time where processing is based on consent.

Mobile Opt-In

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT-IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Carriers are not liable for any delayed or undelivered messages. Reply STOP to unsubscribe at any time.

Questions or Complaints

If you have any questions about our processing of your personal data or wish to exercise your rights, please contact us:

• By email: Fortbendtkd@gmail.com
• By visiting this page on our website: https://fortbendtkd.com/
• By phone: 281-599-3331
• By mail: 6355 S Peek Rd Suite 70, Richmond, TX 77407

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